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If you suspect a child is at risk of harm, please call The Contact Centre on 01744676600

Early help

  • My Team Manager will respond to the referral within 24 hours

  • My Manager will allocate the case to me based on my caseload and the child’s level of need

  • I complete actions allocated via the referral within 5 working days. This will be recorded on the system

  • I have consent from the family to share information

  • I update the consent to ensure it includes all agencies

  • If I cannot obtain consent I will discuss this with my Supervisor / Manager, and then record this on the child’s record

  • I complete an EHAT assessment within 20 days of the agreement to complete the assessment.  I record this and my decisions on the EHAT system

  • I know that the EHAT system will populate the date that the assessment has to be completed by

  • As Episode Coordinator, I coordinate a Family Action Meeting where it is agreed and appropriate when I have drafted the Early Help Assessment action plan

  • I know that the Early Help assessment action plan identifies whether I need to signpost an unborn child / young person to other agencies


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Useful Information


To make a referral to the Local Authority Designated Officer (LADO) please use the referral form in the first instance.              word doc

If your call is urgent then please call 07717366904